Privacy policy

As of February 2025

We look forward to your visit to our website pickuppartner.com and your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us.

The purpose of this Privacy Policy is to inform you about the processing of your personal data that we collect from you when you visit a Site. Our data protection practice is in accordance with the legal regulations. The following data protection declaration serves to fulfil the information obligations arising from the GDPR.

1. 1. Person in charge

The controller within the meaning of Art. 4 No. 7 GDPR is the person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.

With regard to our website, the controller is:

Scanapk GmbH

1. 1. Provision of the website and creation of log files

Every time our website is accessed, our system automatically collects data and information from the respective device (e.g. computer, mobile phone, tablet, etc.).

• 1. 1. What personal data is collected and to what extent is it processed?
• information about the browser type and version used;
• The operating system of the retrieval device;
• hostname of the accessing computer;
• The IP address of the retrieval device;
• Date and time of access;
• Websites and resources (images, files, other page content) accessed on our website;
• Websites from which the user's system reached our website (referrer tracking);
• Notification of whether the retrieval was successful;
• Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with personal data of a specific user, so that individual site visitors are not identified.

1. 1. 1. Legal basis for processing personal data

Art. 6 (1) (f) GDPR (legitimate interest). Our legitimate interest is to ensure the achievement of the purpose described below.

1. 1. 1. Purpose of data processing

The temporary (automated) storage of the data is necessary for the course of a website visit in order to enable the provision of the website. The storage and processing of personal data is also carried out in order to maintain the compatibility of our website for as many visitors as possible and to combat abuse and eliminate faults. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website.

1. 1. 1. Duration of storage

The aforementioned technical data will be deleted as soon as they are no longer needed in order to ensure the compatibility of the website for all visitors.

1. 1. Recipients of personal data

As part of our business activities, we work together with various external bodies. In some cases, it is also necessary to transmit personal data to these external bodies. We only pass on personal data to external bodies if this is necessary in the context of the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure in accordance with Art. 6 (1) (f) GDPR or if another legal basis allows the data transfer. When using processors, we only share our customers' personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing contract is concluded.

1. 1. Data security and data protection, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing in such a way that they are not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or post for information with a high need for confidentiality.

1. 1. Rights of data subjects
      1. Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right to information about the information specified in Art. 15 (1) GDPR. We will also be happy to provide you with a copy of the data.

1. 1. 1. Claim for correction

In accordance with Art. 16 GDPR, you have the right to have any incorrectly stored personal data corrected by us at any time. You can also request that the data stored by us be completed at any time.

1. 1. 1. Right to erasure

In accordance with Art. 17 para. 1 GDPR, you have the right to have us delete the personal data collected about you if:

• the data is either no longer needed;
• the legal basis for the processing has ceased to exist without replacement due to the revocation of your consent;
• you have objected to the processing and there are no legitimate grounds for the processing;
• your data is processed unlawfully;
• a legal obligation requires this or a collection has taken place in accordance with Art. 8 para. 1 GDPR.

According to Art. 17 para. 3 GDPR, the right does not exist if:

• the processing is necessary for the exercise of the right to freedom of expression and information;
• your data has been collected on the basis of a legal obligation;
• the processing is necessary for reasons of public interest;
• the data is necessary for the assertion, exercise or defence of legal claims.
  1. 1. Right to restriction of processing

In accordance with Art. 18 (1) GDPR, you have the right to request the restriction of the processing of your personal data in individual cases.

This is the case if:

• the accuracy of the personal data is contested by you;
• the processing is unlawful and you do not consent to its erasure;
• the data is no longer required for the purpose of processing, but the data collected serves to assert, exercise or defend legal claims;
• an objection has been lodged against the processing in accordance with Art. 21 para. 1 GDPR and it is still unclear which interests prevail.
  1. 1. Right of withdrawal

If you have given us explicit consent to the processing of your personal data (Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can revoke this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of consent before its revocation.

1. 1. 1. Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that have been collected on the basis of Art. 6 (1) (f) (in the context of a legitimate interest).

1. 1. 1. How do you exercise your rights?

You can exercise your rights at any time by contacting the contact details below:

[email protected]

1. 1. Right to data portability

In accordance with Art. 20 GDPR, you have a right to the transfer of personal data concerning you. We provide the data in a structured, commonly used and machine-readable format.

1. 1. Right to lodge a complaint with the supervisory authority pursuant to Art. 77 (1) GDPR

If you suspect that your data is being processed unlawfully on our site, you can contact a supervisory authority at any time. You have the right to lodge a complaint pursuant to Art. 77 GDPR in the EU member state of your place of residence, your place of work and/or the place of the alleged infringement.